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Microsteed Terms & Conditions


1.1 Please read these terms and conditions of use ("Terms and Conditions of Use"), and our Privacy Policy, which can be found here, carefully before using our website application, Microsteed, located at ("App"). By using the App, you indicate that you accept these Terms and Conditions of Use and our Privacy Policy, and that you agree to abide by them. If you purchase items from our online shop, you will also be asked to accept our Terms and Conditions of Sale during the online shopping process. If you do not agree to all of these Terms and Conditions of Use, do not use the App.

1.2 We reserve the right, at our sole discretion, to revise and update these Terms and Conditions of Use at any time without further notice. We will post the latest version of our Terms and Conditions of Use on this page. If any significant changes are made to these Terms and Conditions of Use, we will notify you by way of a pop up notice when you first access the App following such a change. We will post the last date of any change to these Terms and Conditions of Use at the top of this page. Your continued use of the App after such changes will mean you accept those changes.

1.3 In these Terms and Conditions of Use, “user”, "you" and "your" means any and all persons using the App.


The Site ( is operated by Saracen Horse Feeds Ltd ("Saracen"/ "we" / “our”). We are registered in England under company number 07130140 and have our registered office at The Forstal, Beddow Way, Aylesford, Kent ME20 7BT. Our VAT registration number is GB 892 2014 34.


3.1 Access to the App is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the App without notice. We may restrict access to some parts of the App to users who have registered with us. You must treat all passwords as confidential and must not disclose them to any third party. We have the right to disable any user identification code or password at any time if in our opinion you have failed to comply with any of the provisions of these Terms and Conditions of Use.

3.2 It is your responsibility to ensure your computer or mobile device meets all the necessary technical specifications to enable you to access and use the App. The App is only licensed for use on a device owned or controlled by you.

3.3 We may, from time to time, restrict access to certain features, content, or all or part of the App.

3.4 We cannot guarantee the continuous, uninterrupted or error-free operability of the App. There may be times when all of, or certain features, parts or content of, the App, become unavailable (whether on a scheduled or unscheduled basis) or are modified, suspended or withdrawn by us, in our sole discretion, without notice to you. You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of the App, or any features, parts or content of the App.

3.5 You may only use the App in accordance with these terms. You may not charge a fee for the use of the App or use it as a consultancy tool.

3.6 We may change the format and content of the App from time to time. You agree that your use of the App is on an 'as is' and 'as available' basis and at your sole risk.

3.7 In certain instances, we may permit you to download and/or print content from the App. In such a case, you may download and/or print one copy of such content for your personal, non-commercial use only. You acknowledge that you do not acquire any ownership rights by downloading or printing from the App.


4.1 You may link to the App.

4.2 The App may contain links to other sites. Except where they belong to us, such other sites are not under our control or maintained by us. We are not responsible for the content of such sites. We provide these links for your convenience only but do not monitor or endorse the material on them. We cannot accept any liability whatsoever and howsoever arising in relation to any such other sites (including, for the avoidance of doubt and not by way of limitation, any inability to access or delay in accessing any such other site) or in relation to any material or information appearing on them or which you may otherwise come across after leaving our App by way of a hypertext link or any other means.


5.1 As a condition of your use of the App, you warrant to us that you will not use it or any material or information on it for any purpose that is unlawful or prohibited by these Terms and Conditions of Use.

5.2 You may not use the App:
(a) in any way that breaches any applicable local, national or international law or regulation;
(b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
(c) for the purpose of harming or attempting to harm any third party in any way (in particular minors);
(d) to send, knowingly receive, upload, download, use or re-use any material which:
(i) is inaccurate, discriminative, defamatory, obscene, threatening, deceptive abusive, profane or offensive (or is likely to be perceived as such);
(ii) promotes violence or any other illegal or immoral activity;
(iii) is in breach of anyone else’s intellectual property;
(iv) adversely affects the performance or availability of the App; or
(v) which is otherwise in breach of any of our Terms and Conditions of Use;
(e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of solicitation; or
(f) to knowingly transmit any viruses, worms, trojans, or any other contaminants that may be used to access and/or modify, delete or damage any data files or other computer programs.

5.3 You warrant that you have the legal authority to use the App in accordance with these Terms and Conditions of Use. You agree to be financially responsible for all charges, fees and other sums of whatever nature which arise out of your use of the App.

5.4 We make no warranty that the App (or any sites that are linked to the App) is free from technical errors, computer viruses or any other malicious or impairing computer programs.


6.1 All concepts, information and materials contained in or displayed on the App (other than any User Generated Content) are the proprietary property of us or our licensors, and are protected by copyright, trade secret, and other applicable laws. You may not remove, alter, cover or distort any copyright, trade mark or other proprietary rights notice on the App.

6.2 No part of the App may be reproduced in any form without our prior consent, other than temporarily in the course of using our service or to keep a record of a transaction entered into using our service or as otherwise permitted under these terms. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, sell or in any other way use any material, information, products or services contained or featured on the App.

6.3 You may not copy, reproduce or interfere with the App, including but not limited to using any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the App or any of its content, or in any way reproduce or circumvent the navigational structure or presentation of the App or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the App. We reserve the right to monitor and to bar any such activity and your use of the App hereby authorises us to monitor your use of the App and its content.


7.1 We may from time to time provide interactive services on the App, including, without limitation, the ability to upload content, blogs or customer reviews (“Interactive Services”).

7.2 Any material (which may include photos, blogs, postings and comments) that you upload on to the App via the Interactive Services or other publicly accessible forum or area of the App, or for the purposes of general publication (“User Generated Content”) will be considered non-confidential and non-proprietary, and we will have the worldwide and sub-licensable right to use, copy, distribute disclose and make available to third parties any such material for any purpose connected with the App. The posting on the Interactive Services or any other publicly accessible forums or areas of the App of threatening, defamatory, pornographic, political or racist material or any material that is otherwise unlawful or harmful is expressly prohibited.

7.3 The Interactive Services are a venue for content supplied by third parties and users of the App. Accordingly, we have no specific prior review process or editorial control over such content. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, are those of the respective parties and not necessarily those of Saracen. Neither we nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any third-party content, nor its merchantability or fitness for any particular purpose.


Your privacy is very important to us. Please read our Privacy Policy which can be found here which sets out how we intend to use and share any personal data you may choose to share with us via the App.


We use cookies as part of the App. Please read our Cookie Policy which can be found here, for more information about the types of cookies used.


10.1 We do not guarantee the accuracy or completeness of any of the material or information contained within the App or the nature, standard, suitability or otherwise of any rations recommended by the App (“Rations”). Rations are solely based upon the information you provide, and only relate to Saracen Horse Feeds. We do not accept any liability for loss or damage as a result of feeding brands of feed other than Saracen Horse Feed. Individual horses’ requirements may be different to the Ration. Use the Ration as a starting point for your horse’s ration, and then adjust the Ration based on your horse’s body weight, condition and other factors which are specifically relevant to your horse. We do not accept liability for loss or damage of any kind arising indirectly from the use of the App or any of the following, whether arising directly or indirectly from the use of the App:
(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits or contracts;
(d) loss of anticipated savings;
(e) loss of data;
(f) loss of goodwill;
(g) wasted management or office time; or
(h) consequential loss.

10.2 Our liability in aggregate for any other loss arising from the use of the App shall be limited to £10,000.

10.3 We do not limit or exclude our liability to you for:
(a) death or personal injury to humans caused by our negligence;
(b) our fraudulent misrepresentation; or
(c) any other liability that may not be limited or excluded under English law.

10.4 Without prejudice to the foregoing provisions, we are entitled to the benefit of any applicable exclusions and/or limitations of liability permitted by the laws of any country found to be applicable to the information shown within the App and/or any services offered by us or on our behalf.


11.1 The information contained within the App may contain inaccuracies and typographical and other errors. The information on these pages may be updated from time to time and may at times be out of date. Neither we nor any of our third-party providers of information guarantee the accuracy, completeness, or usefulness of any such information, nor its merchantability or fitness for any particular purpose.

11.2 Commentary, Rations and other materials appearing within the App are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any user, or by anyone who may be informed of any of its contents.

11.3 If you feel that any information appearing or posted on the App is inaccurate, untrue or inappropriate or breaks any of the rules set out in these Terms and Conditions of Use, please let us know by contacting us via .


12.1 We will determine, in our discretion, whether there has been a breach of these Terms and Conditions of Use through your use of the App. When a breach of this policy has occurred, we may take such action as we deem appropriate, and this may include the immediate, temporary or permanent withdrawal of your right to use the App.


We shall not be liable to you or be deemed to be in breach of these Terms and Conditions of Use by reason of any delay in performing, or any failure to perform, any of our obligations in relation to these Terms and Conditions of Use, if the delay or failure was due to any cause beyond our control, examples of which include, but shall not be limited to, an act of God, flood, fire, tempest, war, terrorism, civil disturbance, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority, strikes, any failure of any third party beyond our control.


14.1 Any notice required or permitted to be given by either party to the other under these Terms and Conditions of use shall be in writing addressed to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.

14.2 These Terms and Conditions of Use together with our Privacy Policy and, where applicable, our Terms and Conditions of Sale, constitute the whole agreement between us and no modification, variation or amendment of these Terms and Conditions of Use shall be effective unless such modification, variation or amendment is in writing and has been signed by or on behalf of the parties. To the fullest extent permissible under law, the warranties set out in these Terms and Conditions of Use are given by us and accepted by you in substitution for any representation or warranty which may have been made by us (or our sales staff or agents) and supersede and extinguish any purported other pre-contractual representations.

14.3 If at any time any provision of these Terms and Conditions of Use is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction, that shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of these Terms and Conditions of Use nor the legality, validity or enforceability in any other jurisdiction of that or any other provision of these Terms and Conditions of Use. The parties shall then use all reasonable endeavours to replace the invalid or unenforceable provision by a valid provision the effect of which is as close as possible to the intended effect of the invalid or unenforceable provision.

14.4 The parties do not intend that anything contained within these Terms and Conditions of Use will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to them.

14.5 You shall not be entitled to assign the Contract or any part of it without our prior consent in writing.

14.6 These Terms and Conditions of Use shall be governed and construed by the laws of England, and each of the parties agrees to submit to the exclusive jurisdiction of the English courts.


Please submit any questions you have about these terms and conditions or any problems concerning the App by email to, by telephone on +44 (0)1622 718487 or write to us at: Saracen Horse Feeds Ltd, The Forstal, Beddow Way, Aylesford, Kent ME20 7BT